Operational intelligence

Operational intelligence is a set of tools that combine operational and historical data, theoretical and practical knowledge, and analytical/methodological approaches (including AI methods) to support real-time decision-making and retrospective evaluation of operations. The aim is to turn data into clear KPIs, alarms and recommendations for more efficient control of the technology.

Operational intelligence turns data into KPIs, alarms and recommendations for more efficient plant control.

Operational intelligence primarily works with real data and provides ongoing insight, predictions and recommendations for daily operations. A digital twin is a mathematical model of the process that allows scenario simulation, testing of control strategies and estimating the impact of changes outside the live system. The two complement each other: operational intelligence can use outputs from the digital twin as another source of information, while the twin uses operational data for calibration and validation.

Operational intelligence dashboard view

What it typically includes

  • Integration of SCADA/IoT and laboratory information systems, optionally hydraulic models and meteorological sources
  • KPI tracking, prediction of selected variables, anomaly detection and sensor data quality assessment
  • Clear dashboards and reports for operators and management
  • Recommendations for operational actions and an interface to the control system

Benefits for operators

  • High level of control over the process and operations
  • More stable quality and lower risk of exceedances
  • More efficient use of energy and chemicals
  • Faster responses to changes and better prioritisation of interventions
  • Greater transparency and auditability, shared understanding across teams
How fast can the platform go live?

We can launch the first dashboards and alerts within weeks. Additional integrations and analytics are added gradually so the team keeps control at every step.

Do we need an in-house data team?

Not necessarily. Delivery includes our ongoing support and administration. We provide methodology and training so your team can gradually take over configurations if desired.

What if our data is incomplete or low quality?

We start with a data-source audit. If key measurements are missing we recommend how to add them or bridge the gaps with estimation models. Data quality is addressed continuously so outputs stay reliable.

Turn data into real-time decisions

We design an operational intelligence roadmap tailored to your site — from data audits to concrete steps for embedding AI and digital twins into daily operations.